Last updated: 2025.
At Actinium Agency (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website https://actiniumagency.com or engage with our services.
1. Information We Collect
We may collect the following types of information:
- Personal information — such as your name, email address, phone number, and company name when you fill out contact forms or project inquiries.
- Technical information — including IP address, browser type, operating system, and pages visited (via analytics tools such as Google Analytics).
- Project data — content or files you share with us for the purpose of completing your project.
2. How We Use Your Information
We use collected information for the following purposes:
- To respond to inquiries and provide quotes or proposals.
- To deliver and manage web development, design, and marketing projects.
- To improve our website, user experience, and services.
- To send administrative updates, invoices, or service notifications.
- To comply with legal obligations or resolve disputes.
3. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process personal data based on one or more of the following legal grounds:
- Your consent (e.g. when submitting a contact form).
- Performance of a contract (e.g. executing a service agreement).
- Compliance with legal obligations.
- Legitimate interests (e.g. improving our services or protecting against fraud).
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy — typically up to 3 years after your last interaction, unless a longer retention period is required by law or contract.
5. Data Sharing
We do not sell or rent your personal data. We may share limited data with trusted third-party providers when necessary to deliver our services — such as hosting, analytics, payment gateways, or email platforms — always under strict confidentiality agreements.
6. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and provide personalized content. You can manage cookie preferences through your browser settings or via our Cookie Policy page.
7. Your Data Protection Rights (GDPR)
Under EU law, you have the right to:
- Access your personal data.
- Request correction or deletion of inaccurate or outdated data.
- Withdraw consent at any time (where processing is based on consent).
- Request a copy of your data in a portable format.
- Object to processing based on legitimate interests.
- File a complaint with your local data protection authority.
To exercise these rights, please contact us at info@actiniumagency.com.
8. Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure hosting environments, and limited data access within our team.
9. International Data Transfers
Actinium Agency operates primarily in Serbia, but we may use third-party tools or services (e.g. Google, Meta, or hosting providers) that store data on secure servers located in the EU, USA, or other countries with adequate data protection standards.
10. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we may have collected data from a child, please contact us immediately.
12. Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be published on this page with a new “Last updated” date. We recommend reviewing this page occasionally to stay informed about how we protect your data.
13. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Company: Actinium Agency
- Website: actiniumagency.com
- Email: info@actiniumagency.com
- Location: Belgrade, Serbia